Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") is issued by php789 ("php789," "we," "our," or "us") and describes how we handle personal data collected through the php789 online casino and sports betting platform available at php789.net and all associated pages, services, and features (collectively, the "Platform").

This Policy applies to all individuals who interact with the php789 Platform in any capacity, including registered players, prospective players who initiate but do not complete registration, and visitors who browse the Platform without logging in. It covers personal data collected through the Platform's website interface, account registration and management flows, customer support communications, and any other channel through which you interact with php789.

This Policy should be read in conjunction with php789's Terms & Conditions, which govern the overall contractual relationship between you and php789. By accessing the Platform or creating a php789 account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

php789 is committed to compliance with the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173), its Implementing Rules and Regulations, all relevant issuances of the National Privacy Commission (NPC), and the data-related regulatory requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, php789 is the personal information controller responsible for the personal data collected through the Platform. php789 determines the purposes for which and the means by which personal data is processed, subject to applicable PAGCOR directives and Philippine law.

php789 has designated a Data Protection Officer (DPO) responsible for overseeing data protection compliance within the organization. The DPO's contact details are provided in Section 14 of this Policy. Players may direct privacy-related enquiries, data subject access requests, and complaints to the DPO using the contact information provided.

3 Personal Data We Collect

php789 collects the following categories of personal data, depending on the nature of your interaction with the Platform:

4 How We Collect Your Data

php789 collects your personal data through the following means:

• Directly from you: When you register a php789 account, complete identity verification, make deposits or withdrawals, contact customer support, or update your account profile.
• Automatically: When you access the Platform, our servers and analytics systems automatically collect technical and usage data including your IP address, device information, and browsing behaviour within the Platform. This collection is facilitated in part through cookies and similar tracking technologies, as described in Section 9.
• From third-party payment processors: When you initiate a GCash, Maya, or bank transaction, php789 receives transaction confirmation data — including a payment reference and the name associated with the sending account — from the relevant payment processor.
• From identity verification services: php789 may use third-party identity verification providers to assist with KYC compliance. These providers may return verification results and confidence scores to php789 following document and biometric checks.
• From regulatory bodies: In limited circumstances, PAGCOR or law enforcement authorities may provide php789 with information about a player as part of a regulatory inquiry or investigation.

5 Purposes of Processing & Legal Basis

php789 processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

5.1 Account Registration & Management

We process identity and contact data to create and maintain your php789 account, authenticate your login sessions, and manage your account settings. Legal basis: Performance of a contract.

5.2 Payment Processing

We process financial data to facilitate deposits and withdrawals through GCash, Maya, BPI, BDO, Metrobank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20. Legal basis: Performance of a contract.

5.3 Identity Verification & KYC Compliance

We process identity and verification data to meet PAGCOR's Know Your Customer (KYC) requirements and to comply with the Anti-Money Laundering Act of 2001 (RA 9160), as amended. Legal basis: Legal obligation.

5.4 Responsible Gaming

We process usage data and responsible gaming settings to monitor for indicators of problem gambling, enforce self-imposed limits and self-exclusion requests, and comply with PAGCOR's responsible gaming directives. Legal basis: Legal obligation and legitimate interest in player welfare.

5.5 Customer Support

We process communications data to respond to your enquiries, resolve disputes, and manage complaints. Legal basis: Performance of a contract and legitimate interest.

5.6 Fraud Prevention & Security

We process technical and usage data to detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and abuse of the Platform. Legal basis: Legal obligation and legitimate interest.

5.7 Platform Improvement

We process anonymized and aggregated usage data to analyze Platform performance, improve user experience, and develop new features. Individual players are not identifiable from this aggregated data. Legal basis: Legitimate interest.

5.8 Marketing Communications

With your consent, we may send you promotional communications about php789 bonuses, new games, and special offers via your registered mobile number or email address. You may withdraw this consent at any time by updating your communication preferences in Account Settings or by contacting support. Legal basis: Consent.

6 Sharing Your Personal Data

php789 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share personal data only in the following circumstances and only to the extent strictly necessary:

• Payment Processors: GCash (G-Xchange Inc.), Maya (PayMaya Philippines Inc.), BPI, BDO, Metrobank, 7-Eleven Cliqq, and Coins.ph receive the transaction data necessary to process your deposits and withdrawals. These entities operate under their own privacy policies and are independently regulated by Bangko Sentral ng Pilipinas (BSP).
• Identity Verification Providers: Third-party KYC service providers may receive copies of your identification documents and biometric verification data solely for the purpose of completing required identity checks. These providers are contractually bound to process such data only for the purpose of providing verification services to php789 and are prohibited from using your data for any other purpose.
• PAGCOR: As a PAGCOR-licensed operator, php789 is required to provide player data to PAGCOR upon regulatory request or as part of mandatory regulatory reporting. This includes reporting of suspicious transactions and compliance with PAGCOR's responsible gaming directives.
• Anti-Money Laundering Council (AMLC): php789 is obligated under the Anti-Money Laundering Act of 2001 (RA 9160), as amended, to report certain transactions and suspicious activities to the AMLC. Player data relevant to such reports will be shared with the AMLC as required by law.
• Law Enforcement & Courts: php789 will disclose personal data to law enforcement agencies, courts, and other governmental authorities in the Philippines where required by a valid legal order, warrant, or applicable law.
• Professional Advisers: php789's legal counsel, auditors, and compliance consultants may have access to personal data to the extent necessary for the provision of their professional services, subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of php789's assets, player personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7 Data Retention

php789 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and PAGCOR regulation. The following retention periods apply:

• Account and identity data: Retained for a minimum of five (5) years from the date of account closure or last transaction, in compliance with PAGCOR's record-keeping requirements and the Anti-Money Laundering Act.
• Transaction data (deposits and withdrawals): Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine AML law.
• KYC verification documents: Retained for a minimum of five (5) years following the conclusion of the customer relationship.
• Customer support records: Retained for three (3) years from the date of last interaction.
• Technical and usage data: Retained for up to two (2) years from collection for security and platform improvement purposes, after which it is deleted or permanently anonymized.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) additional year for compliance documentation purposes.

At the expiry of the applicable retention period, personal data will be securely deleted, anonymized, or pseudonymized in a manner that prevents re-identification, unless retention for a longer period is required by a subsequent legal obligation.

8 Security Measures

php789 implements organizational, technical, and physical security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, and disclosure. These measures include:

• 256-bit Transport Layer Security (TLS/SSL) encryption for all data transmitted between your browser or device and php789's servers.
• Encryption of sensitive data at rest within php789's database infrastructure.
• Strict access controls limiting staff access to personal data on a need-to-know basis, with all access logged and audited.
• Two-factor authentication requirements for internal system access by php789 staff.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Incident response procedures providing for prompt investigation and, where required under Philippine law, notification to affected players and the National Privacy Commission in the event of a data breach.

While php789 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You also play an important role in keeping your php789 account secure by maintaining a strong, unique password, enabling two-factor authentication, and never sharing your login credentials with any other person.

9 Cookies & Tracking Technologies

php789 uses cookies and similar browser-based tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device by your browser when you visit the Platform. php789 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that maintain your login state and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without impairing your ability to use the Platform.
• Functional Cookies: Remember your Platform preferences, such as language settings, game lobby layout, and responsible gaming alert configurations. Disabling these cookies may affect your experience but will not prevent access to the Platform.
• Analytics Cookies: Collect anonymized data about how players navigate and use the Platform, enabling php789 to identify usability issues and improve the Platform over time. These cookies do not identify you personally.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and other unauthorized use of the Platform.

You may manage cookie preferences through your browser's built-in settings. Blocking strictly necessary cookies may prevent you from logging in or using certain Platform features. php789 does not use third-party advertising cookies or cross-site tracking pixels for advertising purposes.

10 Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, all Filipino players have the following rights in relation to their personal data held by php789:

To exercise any of the above rights, please submit a written request to php789's Data Protection Officer using the contact information provided in Section 14. php789 will respond to data subject access requests within thirty (30) calendar days of receipt, in accordance with the requirements of the Data Privacy Act. We may request proof of identity before processing your request to ensure data security.

11 Minors & Age Restriction

The php789 Platform is strictly intended for adults aged twenty-one (21) years and above, consistent with PAGCOR's minimum age requirements for online gaming in the Philippines. php789 does not knowingly collect personal data from individuals under the age of 21.

Age verification is performed during account registration and as part of the KYC process required before any withdrawal is processed. Where php789 discovers that personal data has been collected from an individual under the age of 21, such data will be deleted immediately and the associated account will be closed. Any funds held in the account will be returned in accordance with PAGCOR's guidelines for underage account closure.

If you are a parent or guardian and believe that your child under the age of 21 has registered a php789 account or provided personal data to the Platform, please contact php789's support team immediately using the contact details in Section 14.

12 International Data Transfers

php789 primarily processes and stores personal data within the Philippines. In limited circumstances, personal data may be transferred to or accessed by service providers located outside the Philippines — for example, cloud infrastructure providers or game studios whose servers are hosted internationally.

Where personal data is transferred outside the Philippines, php789 takes steps to ensure that an adequate level of data protection is in place, consistent with the requirements of the Data Privacy Act of 2012. These steps may include entering into data processing agreements with service providers that incorporate the National Privacy Commission's standard data protection clauses, or relying on adequacy determinations applicable to the recipient jurisdiction.

13 Changes to This Privacy Policy

php789 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, PAGCOR regulation, or Platform functionality. Where changes are material — meaning they significantly affect your rights or how your data is processed — php789 will provide notice through the Platform interface or by email to your registered address before the changes take effect.

Minor amendments — such as clarifications that do not alter your substantive rights — may be implemented without prior notice. The effective date at the top of this Policy will be updated with each revision. Continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy.

14 Contact, DPO & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a data protection concern, please contact php789's Data Protection Officer:

If you are not satisfied with php789's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the government agency responsible for enforcing the Data Privacy Act of 2012. Information about filing a complaint with the NPC is available through the NPC's official communications and publications.